Cozy Home Performance, LLC – Programs Operation Manager

CHP is a fully integrated building performance company providing energy assessments, weatherization and complete thermal boundary retrofit services for improved health, comfort, and energy savings. Markets served include residential, multi-family, commercial, institutional.

Programs Operation Manager:

The Programs Operation Manager (POM) will directly manage the various Mass Save Utility Home Energy Services and Community Action Weatherization Programs, plus provide direct support to Lead Crew Technicians. This is a 30-40 hour week (8AM-4PM), full time and multifaceted position that is based in Easthampton office. This is a collaborative position working in concert with Administrative Director, Owner/Supervisor and Crew Lead Technicians.

Primary Responsibilities include:

  • Review/accept Mass Save IIC program client leads via online portals
  • Job/Client scheduling and job documentation management, invoicing and permitting – Direct collaboration and support for Crew Leads and Field Technicians
  • Project material sourcing, purchasing, inventory and shop management
  • Data entry and spread sheet management
  • Office and Phone Management.
  • Manages and updates program website content

Experience Required

  • Experience with Mac OS environment, Dropbox/Cloud Storage and Excel.
  • Programs management and documentation systems via computer files and paper filing – Ability to work independently with minimal supervision and is very team oriented
  • Clear, direct and timely communicator and writer. Excellent customer service is primary – Must have strong organizational, time management skills and be systems oriented.
  • Data entry and inventory management

Experience Preferred

  • Direct experience with Mass Save/Utility energy efficiency programs
  • Industry experience in weatherization, insulation, building trades, energy assessments/auditing
  • Some level of social media management: WordPress, Facebook, etc.
  • Strong interest in energy conservation, social and environmental responsibility

Compensation: This is a full-time exempt position. Position comes with holidays and paid time off; medical benefits, work cell phone, plus other perks. Pending qualifications the position hourly wage range is $20 – $25, with salary option beginning at $35,000. Retirement plan with company match and $1,000 bonus available after 3 month trial. We cultivate a friendly and supportive environment to help all team members succeed and thrive.

Interested applicants should send cover letter, resume and references to:

Cozy Home Performance LLC
180 Pleasant St, Suite 200
Easthampton, MA  01027                                                                                                                                                                                   

FULL-TIME Position Available

Cozy Home Performance, LLC is recognized in the industry for high quality workmanship and professionalism. Therefore applicants must have attention to detail, take pride in their work, follow direction, as well as be a reliable team player with a positive attitude.

Field Technician / Insulation Installer:

The job entails, but is not limited to: working with cellulose insulation, polyurethane spray foam, fiberglass, and rigid foam insulation. Installations include but no limited to: blowing attics and walls with cellulose, air sealing with spray foam, installing roof vents, chute vent/baffles, construction of insulated hatches and along with other building envelope measures.

You will be required to work in difficult environments such as: attics, basements, crawl spaces and on ladders. The work is very physically demanding. Experience with basic carpentry, hand and power tools is required. Experience with building weatherization and air sealing is preferred but, not mandated. Training will be provided for candidates that pass the trial period. Must be able to lift 50 lbs.

Applicants must possess a valid drivers license, a vehicle and be physically fit. OSHA 10 card and lead safe certification a plus, along with mechanical/electrical skills.
Must be a good communicator, will cell phone, and maintain a professional appearance and attitude.

Competitive pay for qualified applicants: $14 – $18+
Training opportunities and financial perks available

Opportunity for advancement.


  • Valid drivers license
  • Reliable vehicle
  • Pass background check
  • Physically fit
Interested applicants should send resume to:

Cozy Home Performance LLC
180 Pleasant St, Suite 200
Easthampton, MA  01027                                                                                                                                                                                   

Testimonials from Cozy Home Customers

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Cozy Home Performance is hands down the best energy diagnostic and insulation company in the Valley. Mark and his crew enter and exit your work stream seamlessly, on time and on budget. The key is the knowledge, experience and personal responsibility each employee brings to his work. Mark not only has design experience, he also has the creative spark that leads to innovative solutions to unique problems. With all forms of insulation under one roof, careful diagnostics and appropriate choice of material, one always get the most out of every insulation dollar from Cozy Home Performance!!
John Ferriter, in construction in the Valley for 45 years
I’m happy that the incentive was more than anticipated (As a Home Performance Contractor with Mass Save Cozy Home secured $2,760 in project incentive funds.). I enjoyed working with you and your crew. Everyone was pleasant to deal with. They were professional and courteous and when I had questions, the answers were in a non-technical response so I could understand. Each day they left the area clean.
D.N., Easthampton, MA
Someone from the utility company was here today to inspect the work resulting from their incentive. They were very positive both about the quality of the recommendation, and the quality of the work. I am pleased too. I’m almost looking forward to next winter to see the difference.
Phil, Northampton, MA
The house definitely feels different – hard to explain the feeling, maybe more solid? Anyway, we have checked out all the work areas that we could and are really impressed. We can already feel the difference in some rooms – even with the warmer weather! Thanks to all the guys who were at the house. They were all very polite and pleasant and seem to have done an awesome job!
K.C., Goshen, MA